Impact of perceived website service quality

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Graduate Theses and Dissertations Graduate College
2009 Impact of perceived website service quality on customer e-loyalty on a lodging website
Myunghee (mindy) Jeon
Iowa State University
Follow this and additional works at: http://lib.dr.iastate.edu/etd Part of the Fashion Business Commons, and the Hospitality Administration and Management Commons
Recommended Citation Jeon, Myunghee (mindy), “Impact of perceived website service quality on customer e-loyalty on a lodging website” (2009). Graduate Theses and Dissertations. Paper 11068.
This Dissertation is brought to you for free and open access by the Graduate College at Digital Repository @ Iowa State University. It has been accepted for inclusion in Graduate Theses and Dissertations by an authorized administrator of Digital Repository @ Iowa State University. For more information, please contact hinefuku@iastate.edu.

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