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CHC52015 Diploma of Community ServicesCHCPRP003 Student Assessment– Version 2.2 – February 20191Student AssessmentCHCPRP003 Reflect on and Improve Own Professional PracticeCHC52015 Diploma of Community ServicesRecord of Assessment Outcome
Student name:
Student ID:
Summary of evidence gathering techniques used for this assessment:
O Questioning O Project O Role play O Observation in Workplace
The evidence presented is:
O Valid O Sufficient O Authentic O Current
Unit result:
Competent O Not Competent O
The student has been provided with feedback and informed of the assessment result and the reason for the decision.
Assessor name:
Date assessed:
Assessor signature:
RTO contact
[email protected]
Student declaration on assessment outcome
I have been provided with feedback on the evidence I have provided. I have been informed of the assessment result and thereason for the decision.
Student name:
Date:
Student signature:
Student AssessmentCHC52015 Diploma of Community ServicesCHCPRP003 Student Assessment– Version 2.2 – February 20192Student Assessment
Student Declaration
Plagiarism constitutes extremely serious academic misconduct and severe penalties are associated with it. Bysigning below, you are declaring that the attached work is entirely your own (or where submitted to meet therequirements of an approved group assessment, is the work of the group).I certify that➢ I have read and understood the Southern Cross Education Institute’s PP77 Assessment and submissionpolicy and procedures.➢ This assessment is all my own work, and no part of this assessment has been copied from anotherperson.➢ I have not allowed my work to be copied by another person.➢ I have a copy of this work and will be able to reproduce within 24 hours if requested.I give my consent for Southern Cross Education Institute to examine my work electronically by relevantplagiarism software programs.Student Signature: …………………………………………………. Date: ……../………./…………….
Reasonable Adjustment
Was reasonable adjustment applied to any of the assessment tasks? (please tick) Yes O No OIf yes, tick which assessment task(s) it was applied to.O Questioning O Project O Role play O Observation in workplaceProvide a description of the adjustment applied and why it was applied.
Name of Assessor:
Assessor Signature:
Name of Student:
Student Signature:
CHC52015 Diploma of Community ServicesCHCPRP003 Student Assessment– Version 2.2 – February 20193Student AssessmentASSESSMENT OUTCOME SUMMARY AND FEEDBACKAssessment Task 1 – Questioning
Submission No.
Result
Date Assessed
Assessor Name
Assessor Signature
O First submission
O S O NS
O Re-submission 1
O S O NS
O Re-submission 2
O S O NS
S = Satisfactory NS = Not Satisfactory
Feedback to the Student:
Assessment Task 2 – Project
Submission No.
Result RolePlay 1
Result RolePlay 2
Date Assessed
Assessor Name
Assessor Signature
O First submission
O S O NS
O S O NS
O Re-submission 1
O S O NS
O S O NS
O Re-submission 2
O S O NS
O S O NS
S = Satisfactory NS = Not Satisfactory
Feedback to the Student:
CHC52015 Diploma of Community ServicesCHCPRP003 Student Assessment– Version 2.2 – February 20194Student AssessmentAssessment Task 3 – Role play
Submission No.
Result
Date Assessed
Assessor Name
Assessor Signature
O First submission
O S O NS
O Re-submission 1
O S O NS
O Re-submission 2
O S O NS
S = Satisfactory NS = Not Satisfactory
Feedback to the Student:
Assessment Task 4- Work placement
Submission No.
Result
Date Assessed
Assessor Name
Assessor Signature
O First submission
O S O NS
O Re-submission 1
O S O NS
O Re-submission 2
O S O NS
S = Satisfactory NS = Not Satisfactory
Feedback to the Student:
CHC52015 Diploma of Community ServicesCHCPRP003 Student Assessment– Version 2.2 – February 20195Student AssessmentSTUDENTS RESOURCES
Recommended Resources (textbooks, DVDs, Journals, Publications)
● FECCA – Community Leadership Advocacy and Skills )(accessed November 2018)http://www.fecca.org.au/images/stories/pdfs/CLASP.pdf● Chenoweth, L. (2015). The road to social work & human service practice. South Melbourne, Victoria:Cengage Learning Australia.
Please note that you will need access to a computer with internet and a word processing software such asMicrosoft Word in order to complete this assessment.STUDENT INSTRUCTIONS AND SUMMARY OF ASSESSMENTSThis unit describes the skills and knowledge required to evaluate and enhance own practice through a process ofreflection and ongoing professional development.This unit applies to workers in all industry sectors who take pro-active responsibility for their own professionaldevelopment.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation,Australian/New Zealand standards and industry codes of practice.To achieve competence the following assessment tasks must be successfully completed in the time allocated withthe essential resources. Your trainer/assessor will give you the due date to submit the assessments and provideyou with feedback after assessing your work.Refer to the table below for the summary of Assessment Task for this unit:
AssessmentTask Number
Assessment Type
Notes
1
Questioning
To be completed in own time and submitted to trainer bydue date
2
Project
To be completed in own time and submitted to trainer bydue date
3
Role play Simulation
To be completed in own time and submitted to trainer bydue date
4
Work placement
Work Placement Booklet to be handed in within five daysof completion of placement
CHC52015 Diploma of Community ServicesCHCPRP003 Student Assessment– Version 2.2 – February 20196Student Assessment● Students may need to spend some hours outside the class hours without supervision to complete theassessments● All assessment tasks must be satisfactory to achieve competency in the unit● All the units of competency must be deemed competent to complete the qualification and obtain a certificate● The assessment requirement for this unit are presented clearly in the Unit of Competency located at:(http://training.gov.au/Training/Details/CHCPRP003)● In the Student assessment, you must be able to:o Answer all questionso Complete all assessment tasks within the required timeframeo Complete all skills assessments tasks to a satisfactory standard● The following resources are required for this assessment:o Access to internet websitesReasonable AdjustmentFor information on reasonable adjustment please refer to the PP73 Reasonable Adjustment located at:http://scei.edu.au/enrolment/policies-procedures-formsRecord of Assessment OutcomeAfter all of the assessment evidence has been gathered from the assessment tasks for this unit/cluster of units ofcompetency the Record of Assessment stating your result will be completed.ASSESSMENT CONDITIONSSkills must have been demonstrated in the workplace or in a simulated environment that reflects workplaceconditions. Where simulation is used, it must reflect real working conditions by modelling industry operatingconditions and contingencies, as well as, using suitable facilities, equipment and resources.CHC52015 Diploma of Community ServicesCHCPRP003 Student Assessment– Version 2.2 – February 20197Student AssessmentASSESSMENT TASK 1 – QUESTIONING
Conditions ofAssessment
● Questions will be completed during class time● Responses to the questions may be typed or written● Written responses must be legible and in pen NOT pencil
StudentInstructions forcompletionTask 1 –Questioning
● You are required to answer all questions correctly in Assessment Task 1 –Questioning● Use of correct grammar and spelling is required to demonstrate foundation skills,so please ensure to proof read your answers prior to submission● Use of APA referencing must be used where original sources have been used. Donot copy and paste text from any of the online sources. SCEI has a strict plagiarismpolicy and students who are found guilty of plagiarism, will be penalised. Pleaserefer to APA referencing guidehttp://www.flinders.edu.au/slc_files/Documents/Blue%20Guides/APA%20Referencing.pdf● Write your name, student ID, the assessment task and the name of the unit ofcompetency on each piece of paper you attach to this assessment document● You are required to submit this assessment to your trainer/assessor by the duedate
DUE DATE
The trainer/assessor will inform you of the due date
Questions:1. a. Why is reflective practice an important part of quality improvement?b. How does reflective practice lead to better outcomes for clients?2. Look up the ‘practice standards’ on the website of ACWA.a. What do these standards say about professional development and supervision? Explain this inyour own words. (150 words)b. How are these ‘practice standards’ relevant to the daily practice of Community Service workers?c. How can Community Workers assess whether their practices are in line with the practicestandards?3. Access a copy of the Australian Association for Social Workers Code of Ethics. Read what is beingwritten about ‘the responsibilities of your profession’.● For each of these 3 responsibilities, describe a strategy that you could use to demonstrate yourcommitment to the responsibility.CHC52015 Diploma of Community ServicesCHCPRP003 Student Assessment– Version 2.2 – February 20198Student Assessment4. Read the 5 basic principles for the ACWA code of ethics. Select one principle and describe how youwould demonstrate that you are applying this in your work as a Community Services Worker.5. Identify the principle and technique of the following terms of self-evaluation?a. Goal settingb. Performance measurementc. Time managementd. Identifying personal behaviour, self-awareness and personality traitse. Establishing a personal development plan6. List and describe the different types of learning styles.7. How can feedback be delivered so that it is productive and useful?CHC52015 Diploma of Community ServicesCHCPRP003 Student Assessment– Version 2.2 – February 20199Student AssessmentASSESSMENT TASK 2 – PROJECT
StudentInstructions forcompletion andconditions ofAssessmentTask 2 –Project
● Read the projects outlined below and follow the instructions● All parts of each project must be completed correctly and submitted to thetrainer/assessor for marking by the due date● The project must be typed (not hand written)● Use of correct grammar and spelling is required to demonstrate foundationalskills● Use of APA referencing must be used where original sources other than your ownhave been used – to avoid plagiarism● Write your name, student ID, the assessment task and the name of the unit ofcompetency on each piece of paper you submit for assessment
DUE DATE
● The trainer/assessor will inform you of the due date
Project OneFor this project you are required to investigate the range of professional development opportunities related toyour chosen service which is available in your area (city, region, town), such as workshops, professionalnetworks, seminars… look beyond the obvious.1. Provide a summary of three (3) PD opportunities you found including:a. What is available?b. When is it available?c. What is the cost?d. What is the content and is there a balance between theory, research and practice?e. Who is the target group?f. What are the objectives or outcomes?g. What is the relevance to the Community Services sector.2. Undertake an internet search and source two sites that could be accessed to provide resources forprofessional development – provide the web address and a brief description of each site.Project TwoFor this project you are required to reflect on your current skills and knowledge as they relate to an aspect ofhuman resource management.1. Devise two professional goals for yourself, use the S.M.A.R.T formula.2. Describe the strategies that you will use to work towards the attainment of your goal (including arealistic time frame.3. Identify any resource requirements in relation to your goals – this may include time, physicalresources, and human resources.4. Describe how you will evaluate your progress toward achieving your goals.CHC52015 Diploma of Community ServicesCHCPRP003 Student Assessment– Version 2.2 – February 201910Student AssessmentProject ThreeAs a remedial massage therapist you have a professional requirement to undertake at least 20 hours ofcontinuing professional development annually.Develop a professional development plan for the next 12 months. The plan must include:● Outline of the area of improvement● Professional development activity planned● Aims, objectives or outcomes of the activity● Delivery mode● Timeframe● Indicators for success● A brief explanation of how each activity will benefit your practice as a remedial massage therapistCHC52015 Diploma of Community ServicesCHCPRP003 Student Assessment– Version 2.2 – February 201911Student AssessmentASSESSMENT TASK 3 – ROLE PLAY
StudentInstructions forcompletion andconditions ofAssessmentTask 3 –Role PlaySimulation
● Read the following role play● Clarify with your trainer and Assessor if your require more information to completeyour role play● Preparation time allocated for the role play is 15 – 20 minutes● You are to work in pairs to present this role play● Duration of the role play: between 8 – 10● Use of correct grammar and spelling is required to demonstrate foundational skills● Write your name, student ID, the assessment task and the name of the unit ofcompetency on each piece of paper you submit for assessment
Due Date
The due date is ____________________________
Self Evaluation / Performance Review ScenarioYou are the manager of an organisation that supports new migrants, asylum seekers and refugees.Task Instructions● In pairs you are to role play a professional conversation between a work supervisor and a staff memberduring a performance review meeting. Your conversation will be relevant to the support you haveprovided to new migrants, asylum seekers.● You must complete the staff self evaluation / supervisor performance review form and document theconversation using the template below.● This will need to be submitted with your assessment.● Your role play demonstration is complete when each person has played both roles.The goal for this meeting is to effectively communicate both positive and negative feedback, set benchmarks foryour own performance improvement. You will be assessed on the following criteria;● Strong positive communication skills.● Ability to differentiate between a job specification and a behaviour improvement.● Develop or identify methods for skill improvements, i.e. training etc.● Identify methods for behavioural practice enhancements, i.e. enhancing reflective listening.● Clearly document the meeting using the performance review template.● Reach mutually agreed outcomes.● Develop a method of review suitable for the workplace environment.CHC52015 Diploma of Community ServicesCHCPRP003 Student Assessment– Version 2.2 – February 201912Student Assessment
STAFF SELF EVALUATION / SUPERVISOR PERFORMANCE REVIEW
SupervisorSignature
Staff MemberSignature
Date Current
Date for Review
Current role
Qualifications
Client feedback
Supervisors feedback
Staff member response /
Identified workstrengths
Identified performanceenhancement areas
Goals
Action plan for achievinggoals.
Internal and externalsupport required
Staff self evaluation /reflection on feedback
Professional behavioursthat will enhanceperformance
Method of reviewincluding time frame
CHC52015 Diploma of Community ServicesCHCPRP003 Student Assessment– Version 2.2 – February 201913Student Assessment
Skills Demonstration ChecklistPerformance Review
Student’s Name
Self Evaluation / Performance Review Techniques
Satisfactory
Unsatisfactory
Able to articulate thoughts / needs during the meeting
O
O
Ability to identify areas for behaviour improvement during conversation
O
O
Identify methods for skill improvements, i.e. training etc.
O
O
Identify methods for behavioural practice enhancements, i.e. enhancingreflective listening
O
O
Reach mutually agreed outcomes by end of meeting
O
O
Develop a method of review and review date suitable for the workplaceenvironment
O
O
Develop a method of review suitable for the workplace environment
O
O
Assessor’s general comments/observations:
Assessor’s name
Assessor’s signature
Date
Outcome(Please circle)
S(Satisfactory)
NS(NotSatisfactory)
Student’s name
Student’s signature
CHC52015 Diploma of Community ServicesCHCPRP003 Student Assessment– Version 2.2 – February 201914Student AssessmentASSESSMENT TASK 4 – WORK PLACEMENT
Student Instructionsfor completion andconditions ofAssessmentTask 4 –Work Placement
● You are required to undertake 400 hours of industry work placement● You must have been graded successful in your assessments for all units ofcompetency prior to commencing work placement● The SCEI work placement coordinator will arrange your work placement toensure it is undertaken in a SCEI approved simulated clinic or workplace● Refer to your work placement book for tasks to be completed while onplacement
Due Date
● The work placement booklet must be submitted to the trainer/assessorwithin five days of completion of the work placement
Prior to attending work placement, you will be issued with a work placement booklet. This will outline:● the roles and responsibilities of you (the student), the SCEI workplace supervisor and host organisation● the skills you will be observed and assessed performing● assessment tasks to complete prior to work placement and during work placement.It is expected during the industry work placement the student will consistently demonstrate achievement of therequired skills and knowledge as set out below. Please refer to the work placement booklet for further details ofthe work placement and the assessment requirements.Assessment CriteriaSkills must have been demonstrated in the workplace or in a simulated environment that reflects workplaceconditions. Where simulation is used, it must reflect real working conditions by modelling industry operatingconditions and contingencies, as well as, using suitable facilities, equipment and resources.Please refer to the work placement booklet for further details of the work placementtasks to be completed and the assessment requirements.

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